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Be sure to check our Frequently Asked Questions for answers to common questions. If you still need assistance or need to reach one of our licensed mental health professionals, call our office and talk to our Office Manager, Karen Garrison, or complete the form below and we'll get back to you promptly. 

Karen in lobby

For General Office Questions

1703 Richland St.

 Columbia, SC 29201

Frequently Asked Questions

Our fees range from $100.00 to $150.00 per 50-55 minute session. Please check with your individual therapist regarding this.

There are many different reasons people come to therapy. Perhaps the most common are difficulty dealing with change or loss, unexpected or overwhelming life experiences, relational problems, and self-understanding and discovery. Therapy can be a safe place to get support, learn new coping strategies, get antidotes to old messages, get help with negative feelings and inaccurate self-esteem, and embody a new perspective on life. Most people coming to therapy are motivated to make some changes in life.

For therapy to work, you must be an active participant. You will be expected to talk about your concerns, and your therapist will ask you questions that will help you explore and challenge your problems. Although therapy is present and future oriented, sometimes exploring the past is helpful in understanding why you are the way you are. You may be asked to read outside of a session or to keep a log or journal of a certain aspect of your life. A therapy session is typically 50-55 minutes, and most clients come between two and four times a month.

The benefits of therapy can be profound.

  • Improved relational skills
  • Accurate sense of self
  • Better understanding of self and others
  • Resolution to long-standing problems and concerns
  • Management of depression, anger, and anxiety
  • Healing of old wounds
  • Feeling unstuck and freed from old, destructive patterns
  • Talking in a safe, nonjudgmental setting

If you have never been involved in Couple’s Work, it may be helpful to understand a few things that differentiate it from individual therapy.

As you probably already know, the world of insurance is complex and complicated. Your therapist can provide you with a receipt for services that can be used to file for reimbursement. Many people choose to file these with their health savings accounts. Also, please be advised that in order to file insurance you have to be given a mental health/illness diagnosis. You may want to consider that this will be a part of your permanent medical record. The best way for you to find out about your insurance is to call your company and ask for the mental health benefits. Ask if there is a deductible, if the provider has to be in-network, and what the out-of-network coverage is. We will work with you to the best of our ability in helping you get reimbursed for our fees. However, ultimately, you are responsible for the bill at the time of service.

Although we understand that situations may occur that require you to cancel, you must notify us within 24 hours to avoid being charged the full standard fee.

With the exceptions listed below, all therapy is totally confidential. We cannot talk about the contents of your session with anyone else without your signed permission. We cannot even let anyone know that you are a client here. The exceptions to this are:

  • Suspected child abuse/neglect or dependent elder abuse: If there is even reason to suspect this, we are required by law to report this to the local agencies. It is not our job to do the investigating.
  • Threatened harm to another person: We are required by law to notify the police as well as the potential victim.
  • Threatened harm to your self: We always work with a client to obtain the proper level of care and support. Most clients, if they are significantly depressed or suicidal, will be asked to see a physician to be assessed for the need for medication. If a client is uncooperative in getting help, we may have to take other action to keep the client safe.

During your first appointment we will talk about the concerns that brought you to therapy. We will gather information regarding your current lifestyle, your background, and what your goals are for treatment.  Together, we will decide on a plan to reach your goals, including frequency of sessions and “homework.”